Shipping Policy
Total Delivery Date = Processing Date (1-2 business days) + Shipping Date (3-15 business days)
During the peak season,if you choose the ready to ship category,we will ship out in 1-2 days,and we can't guarantee all sizes are in stock,because the orders are large,thank you for understanding. If your order size is out of stock,we will contact you via email.
Please note: During Halloween time, the time maybe around 20 working days due to the heavy workload that time. So I suggest you place the order in Early Sept or End of the August to make sure you can receive the costumes in time.
The risk of loss would be passed to you if you made any mistakes of shipping address when filling out the purchase forms.
Shipping Time:
For US Customers:
Free Shipping: 12-15 Business Days,Free
Standard shipping: 8-10 Business Days,$9.99
Fast shipping: 3-7 Business Days, $39.99
We has free shipping option for US customer if you don't urgent whatever the price you order. No price limited!!
For United Kingdom Customers:
Standard shipping: 10-15 Business Days,$16
For Canada Customers:
Standard shipping:10-15 Business Days,$16
For Mexico customer
Standard shipping:10-15 Business Days,$16
Please note: Puerto Rico and Virgin Islands,Hawaii and Guam,Alaska can't arrive.
Please note: If you choose Fast shipping and Live outside the US,there is the custom fees may be charge.Once the customs tax is generated, buyer needs to bear it,and we also send the notify email to customers. Normally we don't offer fast shipping for customers who live outside the US,if you have specific requirement,please contact us via email.
Due to the impact of the epidemic, logistics updates may be delayed,hope you can understand. If you can't accept the time of delivery time,please email us in advance,we will try our best to communicate with you via email or phone to find an good solution.
The shipping of the items is online traceable.
For Free Shipping:
Please visit https://www.17track.net/en or USPS website and input the tracking number we provide.
For Standard shipping,
Please visit https://www.17track.net/en or your country post website and input the tracking number we provide.
For Fast shipping:
Please visit DHL or Yunexpress wibsite and input the tracking number we provide.
If you want to customize the cosplay costume, please send the details to the hotcostumesonline@gmail.com.
Thank you